The Importance of Office Telephone Equipment

It may be that your office telephone equipment is, well, let's say a little past its prime! Perhaps it: Was purchased many years (or even decades!) Ago; Enterprises lots of different makes of equipment that have somehow been patched together to provide your system; Is not entirely reliable or able to support modern functions such […]

Interpersonal Communication – Tone of Voice and Body Language

One of our subscribers who responded to the last article, Interpersonal Communication – Encoding The Response , asserted that e-mails effectively can convey tone of voice and body language. Let's explore this proposal. In interpersonal communication, the two-way channel implicitly means that the sender requests to "imply" something and that the Receiver needs to "infer" […]

Essential Elements of Good Corporate Communication

Corporate communications is the means by which organizations build their brand value. In recent times, a number of organizations have realized that effective communication can not only avert crisis situations but also increase the brands power. With this dual objective in mind, a growing number of companies are laying a lot of emphasis on boosting […]

How to Maintain Your Business Phone System

Business phone system is a critical component of business communications and a faulty telephone system can seriously impair all aspects of business functioning. Several extraordinary advancements have taken place in the field of telephone communications and today you have VoIP (Voice over Internet Protocol) telephone systems, hosted PBXs, online fax services etc. Most companies are […]